How to Change Your Pickup Address on Amazon Seller Central

As an Amazon seller, keeping your account information up to date is crucial for smooth operations. One common update sellers often need is changing their pickup address. Whether you’ve moved to a new location or want to optimize your logistics, this guide will help you understand the simple steps to update your pickup address on Amazon Seller Central.

Why Is It Important to Update Your Pickup Address?

Your pickup address is where Amazon’s delivery partners collect your products for Easy Ship orders. If this address is incorrect or outdated, it can lead to missed pickups, delayed deliveries, and poor customer experiences. Ensuring that your pickup address is accurate helps maintain seamless operations and avoids unnecessary issues.

Step-by-Step Guide to Change Your Pickup Address

Method 1: Using Account Settings

Follow these steps to update your pickup address through the account settings:

Log in to your Amazon Seller Central account.
Click on the Settings icon (gear symbol) located at the top-right corner of the dashboard.
Select Account Info from the dropdown menu.
Under Shipping and Returns Information, click on Easy Ship Settings.
Choose the option to Edit Pickup Address.
Verify your PIN code to ensure the new address is serviceable.
Enter your new address details, including street name, city, and postal code.
Update your contact number if necessary.
You’ll receive an OTP (One-Time Password) on your registered mobile number.
Enter the OTP for verification and save your changes.

Method 2: Using Shipping Settings

Alternatively, you can change your pickup address through shipping settings:

Log in to your Amazon Seller Central account.
Click on the Settings icon.
Select Shipping Settings from the dropdown menu.
Locate the section for Default Shipping Address and click on Edit.
You can either modify the existing address or add a new one.
Enter the updated details carefully and double-check for accuracy.
Save the changes.

Things to Keep in Mind When Changing Your Pickup Address

Timing Your Update

To avoid disruptions in pickups:

Make sure there are no open orders when you change your address.
Temporarily set your account status to inactive while updating the address.

Address Verification

After updating, verify that the new pickup address appears correctly on shipping invoices. If there’s any delay in pickups after updating, contact Amazon Seller Support for assistance.

GST Registration

Your pickup address must be within the same state as your GST registration.

For example:

If your GST is registered in Karnataka, you cannot set a pickup address in Tamil Nadu without obtaining GST registration for Tamil Nadu.

If you’re moving operations to another state:

Apply for GST registration in that state.
Update your pickup address accordingly.

What Happens After Changing Your Pickup Address?

Once updated, Amazon’s delivery partners will start collecting products from your new location for Easy Ship orders. This change will not affect Fulfillment by Amazon (FBA) services as FBA operates independently of seller pickup addresses.

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